FAQ
Do you sell both natural and lab-grown diamonds?
Yes, we offer both natural and lab-grown diamonds. Our collection includes a wide range of sizes, shapes, and qualities to suit all jewelry and wholesale needs.
What sizes and shapes of diamonds do you offer?
We supply diamonds from 0.01 carat up to 10+ carats in all popular shapes such as round, oval, emerald, pear, cushion, princess, radiant, heart, marquise, and more.
Are your diamonds certified?
Diamonds above 0.75 ct are typically certified by IGI or GIA upon request. Smaller diamonds are usually not certified, but we ensure they meet high-quality grading standards (DEF color, VVS1–VS2 clarity).
Do you have a minimum order quantity?
No. Whether you’re purchasing a single diamond or bulk parcels, we accommodate all order sizes.
Can I get a quote before ordering?
Absolutely! Please contact us via WhatsApp or our contact form with your requirements, and we’ll provide a custom quote.
Do you offer custom jewelry design?
Yes. We work closely with jewelers and customers to create custom-designed pieces. Simply share your idea, and we’ll guide you through the process.
Where are your diamonds shipped from?
We ship from Canada and India, depending on the item and stock availability. All packages are securely tracked via FedEx, UPS, or similar services.
How long does shipping take?
Shipping usually takes 8–12 business days. You’ll receive tracking details once the shipment is on its way.
What payment methods do you accept?
We accept INTERAC e-Transfer and bank deposit. Secure payment details are shared once your order is confirmed.
Can I return or exchange an order?
We have a fair return and exchange policy. Please see our “Returns & Refunds” section for more details.
